General Questions
What makes Absterco different from other agencies?
We focus on the art of digital purity - refined solutions through code quality, design clarity, and precision thinking. Our globally distributed team combines American business acumen with Sri Lankan engineering excellence, providing 24/7 development cycles without compromising quality.
What types of projects do you work on?
We specialize in web applications, mobile apps, and AI-powered platforms. From startup MVPs to enterprise-scale solutions, we craft elegant, intentional software that works flawlessly under pressure.
How do you ensure quality across a distributed team?
Quality is non-negotiable. We use rigorous code reviews, automated testing, continuous integration, and clear communication protocols. Every team member upholds our standards of precision and excellence.
Project Process
What is your typical project timeline?
Web applications: 8-16 weeks, Mobile apps: 12-20 weeks, AI solutions: 16-24 weeks. Timelines vary based on complexity and scope. We provide detailed project plans with clear milestones.
How do you handle project communication?
We believe in transparent, frequent communication. You'll have dedicated project channels, regular updates, and scheduled check-ins. Our global team ensures someone is always available during business hours.
What happens after the project launches?
We provide post-launch support ranging from 3-12 months depending on the project. This includes bug fixes, performance monitoring, and minor updates. We also offer ongoing maintenance packages.
Pricing & Payment
How do you determine project pricing?
Pricing is based on project complexity, timeline, and required expertise. We provide transparent estimates with detailed breakdowns. No hidden costs or surprise fees - everything is clearly outlined upfront.
What are your payment terms?
We typically work with milestone-based payments: 30% to start, 40% at midpoint, and 30% at completion. For larger projects, we can arrange custom payment schedules that work for your cash flow.
Do you offer fixed-price or hourly billing?
We prefer fixed-price projects with clear scope and deliverables. This provides predictability for both parties. For ongoing work or undefined scope, we offer hourly arrangements with transparent time tracking.
Technical Support
What technologies do you specialize in?
We focus on modern, proven technologies: React/Next.js for web, React Native for mobile, Python/Node.js for backend, and various AI/ML frameworks. We choose technologies based on project needs, not trends.
Do you provide ongoing maintenance?
Yes, we offer comprehensive maintenance packages including security updates, performance monitoring, bug fixes, and feature enhancements. Our goal is long-term partnership, not just project delivery.
How do you handle data security and privacy?
Security is built into every project from day one. We follow industry best practices, conduct regular security audits, and ensure compliance with relevant regulations like GDPR and CCPA.
Still Have Questions?
We're here to help. Reach out directly and we'll provide personalized answers to your specific questions and project needs.